Privacy Policy
Last updated: 15 October 2026
Data Controller
glitzrafti acts as the data controller for the purposes of this privacy policy. We are responsible for determining the purposes and means of processing personal data collected through our website. Our registered office is at Fawley House, 2 Regatta Place, Marlow Road, Bourne End, Buckinghamshire SL8 5TD. For any queries regarding data protection you may contact us at [email protected] or by telephone on +44 (0)300 111 4123.
Scope of the Notice and the People It Covers
This notice applies to all visitors to our website who interact with our professional resources on studio production in motion. It covers individuals located in the United Kingdom as well as those outside the UK who access our services. The policy explains how we handle personal data of users seeking information on studio equipment setup, camera operation, lighting, sound and workflow optimisation for television and live shows.
Categories of Personal Data and Sources
We collect personal data directly from you when you use the contact form or otherwise communicate with us. This includes your name, email address, telephone number and any message content you provide. We may also receive technical data such as IP address, browser type and device information from your device when you visit the site. No data is obtained from third-party sources other than standard analytics tools that operate under our instructions.
Purposes and Legal Bases for Processing
We process your data to respond to enquiries submitted via the contact form under the legal basis of legitimate interests and, where appropriate, consent. We use technical data to ensure the site functions correctly and to improve user experience under legitimate interests. Where we send marketing communications we rely on consent obtained at the time of collection. Each purpose has been assessed to ensure the processing is necessary and proportionate.
Whether Providing Data Is Required
Providing your contact details through the form is voluntary. However, if you choose not to supply the information we request we may be unable to respond to your enquiry or provide the assistance you seek. You are free to browse the majority of the site without submitting any personal data.
Cookies and Similar Technologies
We use cookies and similar technologies to maintain site functionality and analyse usage patterns. A separate Cookie Policy is available on our website and should be read alongside this notice. You can manage your cookie preferences through the site-wide cookie banner that appears on first visit and through your browser settings.
Processors, Recipients and Disclosures Required by Law
We engage carefully selected service providers such as hosting companies, email delivery platforms and analytics providers who act as processors under our instructions. We may disclose personal data where required by law, regulation or court order, or to protect our rights and the safety of users. Any such disclosure will be limited to what is strictly necessary.
International Transfers
Some of our service providers may be located outside the United Kingdom. Where personal data is transferred internationally we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Government, to protect your data to a standard equivalent to UK GDPR.
Retention Periods
We retain contact form submissions for a maximum of two years after the last meaningful contact, after which the data is securely deleted. Technical logs are kept for no longer than twelve months unless required for security investigations. These periods are reviewed regularly to ensure they remain appropriate.
Security and Data-Minimisation Practices
We implement technical and organisational measures including encryption in transit, access controls and regular security reviews to protect personal data. We collect only the minimum information necessary for each stated purpose and do not retain data longer than required. No security measure can be guaranteed to be completely effective and users should also take reasonable steps to protect their own information.
Data Subject Rights
Under UK data protection law you have the right to access, rectify, erase, restrict processing, port your data and object to certain processing activities. To exercise any of these rights please contact us using the details provided above. We will respond to verified requests within one month, extendable by a further two months in complex cases.
Right to Withdraw Consent and Object to Direct Marketing
Where processing is based on consent you may withdraw that consent at any time by contacting [email protected]. You also have the right to object to direct marketing at any time. If you opt out we will cease sending such communications promptly and update our records accordingly.
Right to Complain to the Supervisory Authority
If you believe we have not handled your personal data correctly you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Their contact details and guidance on making a complaint are available on their official website.
Children and Age Restrictions
Our website is intended for professionals and individuals aged eighteen or over. We do not knowingly collect personal data from children under the age of eighteen. If we become aware that data has been collected from a child we will take steps to delete that information without undue delay.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics we perform are used solely for improving the website and are not used to make decisions about you as an individual.
Policy Changes
We may update this privacy policy from time to time to reflect changes in law, technology or our business practices. The date of the most recent revision appears at the top of the page. We encourage visitors to review the policy periodically. Continued use of the site after changes constitutes acceptance of the updated terms.